Returns & Exchanges
At Paul Costelloe, we want you to be completely satisfied with your purchase; therefore, we offer a 28-day return window for all unworn and tagged items. Please ensure all garments are returned in their original packaging to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Affix the Label
Download and print your pre-paid shipping label from the portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Take your package to any authorized drop-off point and retain your receipt as proof of postage until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing